Financial Aid Application Guide
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Introduction and Getting Started
- What this guide is
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This guide answers common questions families may encounter while completing the financial aid application, which evaluates household income, expenses, and resources to determine need. It supports (but does not replace) the in-app help tools.
- What you'll need
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- Your most recent federal tax return (1040) and W-2
- Information on all income sources
- Monthly and annual expenses
- Asset balances
Note
Depending on the schools you select, you may be asked additional questions.
TipNeed a checklist before you start? Download the Financial Aid Application Checklist.
- Getting started
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You can access the application by:
- Visiting your school’s website and clicking their financial aid link.
OR
Going directly to https://online.FACTSmgt.com/aid . - Click Sign in.
- First-time users: Select Create an Account and enter your name, email, and password.
- Returning users: Log in with your existing credentials.
NoteIf parents or guardians live at different addresses, each must create their own account and submit a separate application.
- Choose the correct academic year and add all schools your students is applying to.
- If prompted, select any scholarship programs tied to those schools.
- Double-check the term and school names to make sure your application is routed correctly.
TipKeep this guide handy as you complete your application. If you need help, support is just a click away. Use the ? icons next to each question for guidance.
- Visiting your school’s website and clicking their financial aid link.
Applicant and Co-Applicant
- Who is the Applicant?
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The applicant is the parent or guardian completing the application. This person must be one of the heads of household and reside in the same household as the student.
- Do I need to list a Co-Applicant?
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Yes, if there’s another adult living in your household who shares financial responsibility (typically a spouse or partner). This is required even if that person is not the student’s biological parent or does not contribute directly to tuition. We’re evaluating the full financial picture of your household.
- What if I'm separated or divorced?
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If you are separated or divorced and your former spouse no longer lives in your household, do not list them as a co-applicant. However, if your most recent tax return includes their income, you may still be asked to upload that return. You can explain your current circumstances in the income change section or the comment area. You may also communicate your circumstances directly with the school.
Student and School Information
- List all students in PK-12
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Include all children in your household attending a private PK–12 school, even if they are not applying for financial aid. This helps schools understand the full scope of your tuition responsibilities.
- Tuition responsibility
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You’ll be asked how much you can contribute toward each student’s tuition. This is not a commitment, just your best estimate based on your current financial situation.
- Shared tuition payments
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If another individual not listed on your application helps pay tuition (e.g., a non-custodial parent or grandparent), be sure to indicate that when prompted.
- State Aid Programs
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If your student receives or is applying for a voucher, ESA, or other scholarship, answer all relevant questions. Schools use this information when calculating need.
Income and Employment
Checked items are retained as long as you are logged into the same computer, using the same browser.
- W-2 Income and tax filing
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You’ll be asked if the applicant and co-applicant receive W-2 income and whether each files a U.S. federal tax return.
- Self-Employment and other income sources
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Check all that apply if you or the co-applicant receives income from.
- Nontaxable Income
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You’ll also be asked to report nontaxable income, such as:
- Change in income
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If you expect your income to decrease in the upcoming year due to a job change, health issue, retirement, etc., you can report an anticipated income and select the reasons. A comments section is available to explain the situation further.
Expenses, Assets, and Liabilities
- Monthly and Annual Expenses
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Be ready to report the following household expenses:
- Assets and Liabilities
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You’ll be asked about:
Final Steps
- Optional Comment Section
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Use this space to explain anything not covered in the application, such as unusual expenses, support for extended family, job loss, or medical concerns.
- Custom School Questions
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Some schools may include extra questions. These provide a more complete picture and will vary based on the schools you selected.
- Need Help?
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If you have questions while completing the application, you can:
- Call our family support line at 866-441-4637
- Use the built-in online help tools within the application
- Chat live with a support agent using the online chat feature
Please contact your school directly for questions about deadlines, required documents, or when you’ll receive a financial aid decision.
