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FACTS Incidental Billing Process for Families

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Easy Payments are Here with FACTS

Making payments for incidental transactions has never been easier than with FACTS. Sign up for Auto Pay and have your payments deducted from your account with no hassle or make payments directly from your invoice by clicking “Make A Payment.” All you have to do is log into your FACTS account or call customer support at 866-441-4637.

Sample Incidental Invoice
Sample Incidental Invoice
Sample Incidental Invoice with Auto Pay
Sample Incidental Invoice with Auto Pay

Note: If customers enrolled in Auto Pay do not take action to pay the invoice prior to the due date, the amount of the invoice will be automatically attempted from the customer’s financial account associated with their agreement.

1. Choose your invoices

Payments due within the next 30 days will be listed right in the portal for your convenience and ready for payment. Pay your bill with a click or choose “Other Amount” to see a schedule of upcoming invoices and scheduled tuition payments. Choose what invoice or invoices you’re ready to pay, then click “Next.”

Make a payment screen to choose your invoice

2. Select a payment method

You have your invoice; now it’s time to pay. Choose from a stored payment method or enter a new one. Once your payment method is selected, you can confirm the payment amount and select “Pay Now.”

Select a payment method

3. You're all set

That’s it! You’ll see a confirmation page letting you know your payment has been submitted. Click “Proceed to Home” and you’ll be taken back to your FACTS account where you can see your submitted payment.

Payment confirmation