Family Portal - Prepaid Lunch Orders

Place a lunch order

Parents or guardians may apply any available credits when placing their order. If a negative balance exists on the lunch account, it will display and must be included in the payment.

Example order form

The Lunch Order Form expands listing each date an order may be placed.

Example payment screens with credits and negative balances

Scenario	Screenshot
A credit amount is available but not selected. The customer's selected payment method is charged.
A credit amount greater than the balance due is selected. The order total is subtracted from the credit balance.
A credit amount less than the balance due is selected. The available credit amount is subtracted from the order total, and the remaining balance is charged to the customer's selected payment method.
There is an existing negative balance on the account. The negative balance is added to the order total, and the total amount is charged to the customer's selected payment method.

1. From FACTSmgt.com, click Log In Here, then click Family Portal Login and log in.
2. From the Menu icon  click Student, then select Lunch.
3. Click +CREATE WEB ORDER.
4. Click the student name to place an order.
5. Click the date to place an order.
6. Type the number of items to order for the student in the Quantity column. The Total column displays the cost.
   • Repeat for all dates and all students. The Grand Total is listed at the bottom.
7. Click Submit Order.
   • The Online Lunch Payment screen displays after you place your order.
8. Type payment information and click Submit.
   • Please wait a few seconds while the payment transaction completes.